Care Instructions

Your Ivy & Kae genius wefts are made from 100% Remy human hair — with the right care, they'll stay soft, shiny and beautiful for many months. Please follow the guidance below, and always have your extensions installed, moved up and removed by a licensed professional hair stylist.

Washing

  • Washing is recommended 1–2 times a week.
  • Use a sulfate-free, alcohol-free shampoo and lukewarm water.
  • Shampoo gently from roots to ends in a downward motion — never scrub or pile hair on top of your head.

Conditioning

  • Apply conditioner or a weekly hydrating mask from the mid-lengths to the ends — avoid the wefts/attachment points.
  • Rinse thoroughly. A leave-in conditioner helps keep ends soft between washes.

Drying & brushing

  • Gently squeeze out excess water with a microfiber towel — don't rub.
  • Brush with your Ivy extensions brush, holding the hair at the root to avoid tension on the bonds. Work from the ends up.
  • Never sleep on wet hair. Always blow-dry your hair on a medium heat setting.

Heat styling

  • Always apply a heat protectant before using hot tools.
  • Keep heat moderate. Human hair tolerates styling well, but lower temperatures preserve shine and longevity.

What to avoid

  • Sulfates, alcohol, and products containing high amounts of oil or silicone at the roots.
  • Purple/toning shampoos used too often — they can dull or shift blonde tones. Use sparingly.
  • Chlorine, salt water and prolonged sun. Wear hair up and rinse immediately after swimming.

Sleeping

  • Sleep with hair in a loose braid or low ponytail, and use a silk or satin pillowcase to reduce friction and tangling.
  • Never sleep on wet hair!

Maintenance

  • Book a maintenance appointment with your stylist every 4–6 weeks to have your wefts moved up as your natural hair grows.
  • With proper care, your wefts can be re-used through multiple move-up appointments.

Questions about your hair? Reach out any time at kelsie@ivyandkae.com — we're here to help.